Frequently asked questions
A fine art print refers to a high-quality reproduction of an original artwork, made using advanced printing techniques and premium materials for color accuracy and longevity.
Our prints are made using Ilford GALERIE Prestige Smooth Pearl 310gsm paper, known for its high quality and ability to reproduce stunning colour depth and detail.
Our frames are made of high-quality wood, available in Black, White, and Raw Timber finishes to suit a variety of decors. The backing is made from Adhesive Foamcore, ensuring durability and stability for your prints.
A Premium ShadowBox frame is a special type of framing that creates depth and showcases a print in a more pronounced way. Unlike traditional flat frames, a ShadowBox frame has a deeper set, allowing the print to be recessed, which creates a 'shadow' effect around it. This not only accentuates the artwork but also adds a dimensional and dramatic display. Our Premium ShadowBox frames are carefully crafted, enhancing the visual appeal of your print and making it a standout piece in any room. They are ideal for those seeking to add a touch of sophistication and depth to their art display.
Yes, absolutely! Simply send us an email with your request, and we’ll be happy to provide you with a Certificate of Authenticity for your order. You can choose to receive it as a soft copy via email or as a hard copy, mailed directly to you upon request.
When you choose Australia Unseen, you're not just buying a print; you're investing in a piece of artistic passion and local craftsmanship. As an artist-run business, every print from our collection is a reflection of our deep connection to the Australian landscape, now captured not only through the lens of Vincent Rommelaere but also through the diverse perspectives of newly involved photographers. Our works are more than just decorations; they are unique expressions of the natural beauty and spirit of Australia.
By supporting Australia Unseen, you are directly contributing to the sustenance and growth of independent artists and a small local business. Each purchase is a step towards nurturing the diverse and rich art community in Australia.
Our commitment goes beyond aesthetics; we ensure that every piece is of gallery quality, framed with sustainably sourced materials, and hand-crafted locally with the utmost care. Plus, we offer free delivery on orders over $100 across Australia.
Embrace authenticity and originality in your space. With Australia Unseen, you bring home a story, a piece of the Australian soul, and a commitment to sustainable, local artistry.
Consider the room's colour scheme and the space where the art will hang. Think about the mood you want to create – vibrant prints can energise a room, while serene landscapes can add tranquility.
We can help you figure out the artwork and size that will fit well in your home. Get in touch and we'll reply as soon as possible.
Production typically takes 2-8 days, as each print is made to order. Delivery times vary depending on location, but we aim to have your print delivered within 2-14 days. Express production is possible in some case. Get in touch for more info.
Absolutely! We can accommodate custom sizes and formats. Please contact us with your specific requirements, and we’ll do our best to meet your needs.
Yes, international shipping is available for our prints.
- Unframed Prints: We ship unframed prints worldwide.
- Classic Frames (A4, A3, M & L): Available in Australia, the USA, Canada, the UK, and most of Europe. XL frames are exclusive to Australia.
- ShadowBox Frames: Only available in Australia.
We collaborate with local photo labs around the world to reduce shipping times and costs, aligning with our sustainability goals.
In some cases, international orders might incur local taxes and duties. These are not included in your receipt and might be collected upon delivery. We're here to assist if any issues arise.
As each print is made to order, we generally cannot accept returns. However, if your print arrives damaged, please contact us immediately. We're committed to working with you to resolve the issue and will replace any prints damaged during shipping. Additionally, if you change your mind, we offer a 24-hour window from the time of purchase for cancellations. We ensure each print is of the highest quality before shipping to provide you with the best product.
Keep your print out of direct sunlight and avoid high humidity areas. To clean, gently dust with a soft cloth. Avoid using cleaning chemicals.
Museum Grade
Printing and Framing
Printing and Framing